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Who we are

We are a group of specialists dedicated to attending, understanding and solving the health needs of our clients, 100% bilingual and with a group of specialized doctors on site, more than 15 years in the field support us.

Mission

Quality and safe Health Services with exceptional professionalisim that will give our clients security and peace of mind for all their health need, while their stay in another country.

Vision

Responsibility: Care about our clients health like our own. Family: We are a family, staff, clients and workers. We will take care of all your needs as family members do. Timing: For us your time is priceless.

What we do

We offer a comprehensive medical wellness service so that our clients can enjoy a full life in our country knowing that their health issues are treated by experts who will always offer the best solution to their questions and situations.
Our services with HealthNetConnect are:

Agenda and reminder of medical appointments with our specialists
Transfers
Support and guidance
Coordination for Medicines and medical appointments
24/7 emergency care

Why choose HealthItinerary & what makes us different?

  1. We are a team of professionals who all live here in Merida, Yucatan. We know the medical landscape, we know the pricing structure, we know the city and our job is to be your advocate.
  2. We believe our business model gives you, the best medical services, and best patient support at an affordable & fair price.
  3. Unlike many companies in the industry who get paid from afar by simply brokering a connection, receiving referral fees from Doctors or Hospitals, or bundling fees together, we do not receive broker or referral fees from Doctors or Hospitals.
  4. We have a bi-lingual Staff, and all Our entire team has a joint experience of more than 40 years.

Our Team

Dr. Rafael Quintana

Dr Rafael Quintana

Medical Coordinador

Rafael is a certified physician from the Mayab University. He is in charge of coordinating the medical treatments of our clients, and it is a pleasure to meet our clients and help them improve and maintain their health. He is currently studying his specialty in Family Medicine.

Dr. Raúl Sales

Dr Raul Sales

Medical Doctor

Raul is one of our doctors, specialized in Family Medicine, trained in Palo Alto California, he has worked in both private and public medicine.

He is currently a Medical Examiner for multiple insurance companies.

Dr Raul Sales

Medical Doctor

Raul is one of our doctors, specialized in Family Medicine, trained in Palo Alto California, he has worked in both private and public medicine.

He is currently a Medical Examiner for multiple insurance companies.

Dr. Raúl Sales
Patricia Sales

Patricia Sales

General Manager

Pati is the founder and CEO of Healthitienrary, has more than 10 years of experience in the medical field, in addition to being a specialized insurance agent. She can help you find the health insurance that best suits your needs, whether private or public.

Angel

Angel Hercila

Customer Service

Angel has a degree in Administration, and is in charge of coordinating all appointments and treatments for our clients. If you need anything, Angel will always be there to help you.

Angel Hercila

Customer Service

Angel has a degree in Administration, and is in charge of coordinating all appointments and treatments for our clients. If you need anything, Angel will always be there to help you.

Angel Hercila
Wendy Kotch

Wendy Kotch

Sales Agent

Wendy is a very professional, organized, multitasker with over 30 years of business/office/practice management experience with the last 22 years in the medical field in the United States.

She became a licensed insurance agent in 2020 with the interest in working with expatriates to provide them travel/health/car and home insurance coverage to ensure that they are always protected in Yucatan, MX.

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